Contact Us for a Quote
Support (For all regions)
In order to provide better service and facility to you, please indicate the location of your organization in the email.
Requisition and Informed Consent
- Each specimen must be accompanied by a completed WES Requisition Form signed by the ordering physician.
- Informed consent should be signed by the patient.
- All information should be clear and accurate.
- Institutional billing or patient pre-pay.
- For institutional billing, a Purchase Order should be received by Novogene before service is initiated. Client should make the payment within 30 days of invoice date.
- For ﬁrst-time clients, we will need to receive pre-payment to establish the credit history.
- We accept whole blood, buccal swab, saliva, and extracted DNA (from whole blood, Buccal swabs, or saliva) for gemline WES.
|Specimen Type||Collection Tubes||Amount & Quality||Tube Label (print)|
|Whole Blood||EDTA (Purple-top) Tube||Fill tube completely (Minimum ≥ 2 mL)||Name and Date of Birth Collection Date|
|Buccal Swab||Novogene Buccal Cell Kit / Mawi Kit||For right-handed individuals, inner left-cheek swabbed for 30 seconds on the relevant innermouth surface.||Name and Date of Birth
|For left-handed individuals, right inner-cheek s wabbed for 30 seconds on the relevant innermouth surface.|
|Saliva||Oragene® OG-D600 collecting tubes||2 mL||Name and Date of Birth, Collection Date|
|Extracted DNA||1.5 mL Micro Tube (Screw Top) PCR-PT||Send at least 1 µg of purified DNA Minimal volume ≥ 20 µL
Minimal concentration ≥ 20 ng/µL
|Name and Date of Birth
|Specimen Type||Packaging Requirement||Shipping Conditions|
|1. Place the tube / kit in a small bubble wrap envelope.
2. Place bubble-wrapped tube in a biohazard bag.
3. Place biohazard bag into a small cardboard box.
4. Place cardboard box into FedEx package.
|Ship ambient (18℃~26℃) by overnight courier.
Do not heat or freeze.
|Extracted DNA||1.Securely place DNA tubes in a secondary container, such as a 50ml tube or a box with interior racks/holders.
2.Cotton and absorbent papers can be used to prevent tubes from moving around inside the container.
3.Place the package into a small cardboard box filled with dry ice.
4.Place the cardboard box into FedEx package.
|Ship in dry ice by overnight courier.|
For shipment to the US Novogene laboratory:
- Novogene Corporation Inc.
- ATTN: Sample Receiving – Changhong Xu
- 2921 Stockton Blvd., Ste. #1810
- Sacramento, CA, 95817
- Tel: 916-701-5130
For shipment to the Tianjin Novogene Med Lab, contact your technical support for the shipping address.
- 1.Contact FedEx or DHL for Overnight Next Business Day shipping, and avoid weekend delivery.
- 2.Please contact your Technical Support to notify them of the shipment, and send them the package tracking information, WES requisition form and patient signed informed consent.