Leading Edge Genomic Services & Solutions

How to Order

Contact Us for a Quote


2921 Stockton Blvd. Suite 1810 Sacramento, CA, 95817 USA


25 Cambridge Science Park, Milton Road, Cambridgeshire, CB4 0FW, United Kingdom

Support (For all regions)

In order to provide better service and facility to you, please indicate the location of your organization in the email.

Requisition and Informed Consent

  • Each specimen must be accompanied by a completed WES Requisition Form signed by the ordering physician.
  • Informed consent should be signed by the patient.
  • All information should be clear and accurate.

Billing Information

  • Institutional billing or patient pre-pay.
  • For institutional billing, a Purchase Order should be received by Novogene before service is initiated. Client should make the payment within 30 days of invoice date.
  • For first-time clients, we will need to receive pre-payment to establish the credit history.

Specimen Requirements

  • We accept whole blood, buccal swab, saliva, and extracted DNA (from whole blood, Buccal swabs, or saliva) for gemline WES.
Specimen Type Collection Tubes Amount & Quality Tube Label (print)
Whole Blood EDTA (Purple-top) Tube Fill tube completely (Minimum ≥ 2 mL) Name and Date of Birth Collection Date
Buccal Swab Novogene Buccal Cell Kit / Mawi Kit For right-handed individuals, inner left-cheek swabbed for 30 seconds on the relevant innermouth surface. Name and Date of Birth
Collection Date
For left-handed individuals, right inner-cheek s wabbed for 30 seconds on the relevant innermouth surface.
Saliva Oragene® OG-D600 collecting tubes 2 mL Name and Date of Birth, Collection Date
Extracted DNA 1.5 mL Micro Tube (Screw Top) PCR-PT Send at least 1 µg of purified DNA Minimal volume ≥ 20 µL
Minimal concentration ≥ 20 ng/µL
Name and Date of Birth
Sample ID

Shipping Instructions

Specimen Type Packaging Requirement Shipping Conditions
Whole Blood
Buccal Swab
1. Place the tube / kit in a small bubble wrap envelope.
2. Place bubble-wrapped tube in a biohazard bag.
3. Place biohazard bag into a small cardboard box.
4. Place cardboard box into FedEx package.
Ship ambient (18℃~26℃) by overnight courier.
Do not heat or freeze.
Extracted DNA 1.Securely place DNA tubes in a secondary container, such as a 50ml tube or a box with interior racks/holders.
2.Cotton and absorbent papers can be used to prevent tubes from moving around inside the container.
3.Place the package into a small cardboard box filled with dry ice.
4.Place the cardboard box into FedEx package.
Ship in dry ice by overnight courier.

For shipment to the US Novogene laboratory:

  • Novogene Corporation Inc.
  • ATTN: Sample Receiving – Changhong Xu
  • 2921 Stockton Blvd., Ste. #1810
  • Sacramento, CA, 95817
  • Tel: 916-701-5130

For shipment to the Tianjin Novogene Med Lab, contact your technical support for the shipping address.

  • 1.Contact FedEx or DHL for Overnight Next Business Day shipping, and avoid weekend delivery.
  • 2.Please contact your Technical Support to notify them of the shipment, and send them the package tracking information, WES requisition form and patient signed informed consent.